Privacy policy

Last updated: September 2, 2026

Bamboo Paw Studio ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bamboo Paw Studio is powered by Shopify.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

· Contact details: your name, address, billing address, shipping address, phone number, and email address

· Financial information: credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment

· Account information: your username, password, security questions, preferences and settings

· Transaction information: the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions

· Communications with us: the information you include in communications with us, for example, when sending a customer support inquiry

· Device information: information about your device, browser, or network connection, your IP address, and other unique identifiers

· Usage information: information regarding your interaction with the Services, including how and when you interact with or navigate the Services

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

· Provide, Tailor, and Improve the Services: process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for shipping, create a customized shopping experience

· Marketing and Advertising: send marketing, advertising and promotional communications by email, text message or postal mail, and show you online advertisements for products or services on the Services or other websites

· Security and Fraud Prevention: authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity

· Communicating with You: provide you with customer support, be responsive to you, provide effective services to you and maintain our business relationship with you

· Legal Reasons: comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

· With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)

· With business and marketing partners to provide marketing services and advertise to you

· When you direct, request us or otherwise consent to our disclosure of certain information to third parties

· With our affiliates or otherwise within our corporate group

· In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service or policies

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

· Right to Access / Know: You may have a right to request access to personal information that we hold about you

· Right to Delete: You may have a right to request that we delete personal information we maintain about you

· Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you

· Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party

· Right to Opt out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information

· Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests.

California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

· Know the categories, sources, purposes of use, and recipients of personal information we collect about you

· Delete personal information we collect about you

· Opt out of the "sale" or "sharing" of your personal information

· Not receive discriminatory treatment for exercising your CCPA rights

To exercise these rights, please contact us at hello@bamboopaw.com or visit the Shopify Privacy Portal.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.